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FAQs

The most common questions and answers we are asked by customers.

Repairs, Replacements and Adjustments
Where can I have my watch repaired? Where can I have my watch strap adjusted? Where can I have my watch battery replaced? Where can I obtain watch parts? What can I do when my watch gains / loses too much time?
Instruction, Catalog and Guarantee
Where can I obtain an instruction manual for my watch? Where can I get watch catalogs? Where can I get a guarantee booklet for my watch?
Seiko Watches: General Information
What is "Kinetic"?
Seiko Watches: Care & Maintenance
Why does Seiko recommend servicing your watch about every three years?

For any further information, please contact an Authorized Seiko Service Center.